Shipping policy

Shipping policy

HITBOX offers shipping to eligible addresses in the United States, including supported territories and military addresses. Available shipping options are displayed at checkout after you enter your delivery address.

Shipping rates

UPS and USPS shipping rates are calculated at checkout. Available services and costs depend on your order and delivery address.

Orders totaling $250 USD or more qualify for our Free Shipping option. Select this option at checkout when available.

Processing and delivery times

All orders are typically processed and prepared for shipment within 5 business days. Because our hardware is custom-fabricated, we reserve the right to extend this processing time in the event of large order volumes, material delays, or unexpected production issues. We will notify you promptly if your order requires additional time.

Our Free Shipping option has an estimated transit time of 3–5 business days after shipment. For other shipping options, refer to the delivery estimate shown at checkout, when available.

Transit time is separate from order processing time. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or other disruptions.

International shipping

International shipping is not currently offered.